Shipping Policy

Thank you for shopping with Casa & Chaos Co. 🤍

Every order is carefully packed and shipped with love from Tennessee.

Processing Time

Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).

You'll receive a shipping confirmation email with tracking information as soon as your order is on its way.

Shipping Rates

Shipping costs are calculated at checkout based on the shipping option selected.

We currently offer:

• Standard Shipping: Flat rate shipping within the United States.
• Free Standard Shipping on qualifying orders of $30 or more.

Shipping Locations

At this time, Casa & Chaos Co. ships within the United States only.

We hope to offer international shipping in the future!

Delivery Estimates

After your order has shipped, most orders arrive within 3–5 business days.

Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside of our control.

Order Tracking

Once your order ships, you'll receive an email with tracking information so you can follow your happy mail all the way to your mailbox.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order.

Casa & Chaos Co. is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

If your tracking information indicates your package has been significantly delayed or appears lost in transit, please contact us at casachaosco@gmail.com.

We'll gladly help review the tracking information and work with you to determine the next steps.

Questions?

We're always happy to help. Reach out anytime at casachaosco@gmail.com. 🤍